Data Privacy

1. General Information:

On this page we inform you about the processing of your personal data. This privacy statement sets out the basis on which we process any personal data that we may collect about you as a visitor to our website. We therefore ask you to read this data protection declaration carefully. The provisions of the GDPR and the Austrian Data Protection Act (DSG) in the version of the Data Protection Adaptation Act 2018 apply. If you want to change your privacy settings (give consent or revoke consent already given), click on the "Cookie Policy" button at the top of the website to change your settings.

2. Declaration of consent to the use of my personal data

By booking a trip, via the internet booking form on the website www.Urlaub-Kreischberg.at, or as a result of a personal, telephone or written request by contacting me, I agree that my personal data, namely: name, address, telephone number, e-mail address and other information and requests, which are transmitted to Mountain Moments MA GmbH in connection with a travel booking, for the purpose of travel organization and for the sending of company information and advertising material for the apartments Konradgut 11 (KRG11), Konradgut 1-11 (Bergkristall), Konradgut 1-14 (Bergblick), as well as the chalet KBC40a, may be processed and stored here.

3. Responsible / Data Protection Officer:

We welcome questions, comments and inquiries regarding this privacy policy and our processing of personal data. You can reach us via:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Address:
Mountain Moments MA GmbH
Melanie and Alexander Knechtges
Konradgut 11,
A-8861 St. Georgen am Kreischberg
Austria

Phone (DE): +49 1577 9 22 17 19
Phone (AT): +43   670 6 06 99 07

4. Usage:

All content is protected by copyright. In the event of reproduction, the copyright and property rights of Mountain Moments MA GmbH (hereinafter: Mountain Moments) must be expressly referred to. Mountain Moments reserves all rights, including those of photomechanical reproduction, duplication and distribution using special processes (e.g. data processing, data carriers, data networks). Images from this website may only be used with permission from Mountain Moments. Content and images may not be changed in any way and may not be used on other websites or networked computers without written permission. Any use for public or commercial purposes requires the written consent of Mountain Moments. A violation of these conditions obliges the immediate destruction of all printed or downloaded content. We reserve the right to assert any claims for damages.

5. Webhost:

5.1 schwarzkuenstler.com:

We host our website with our web host, schwarzkünstler.com, schwarzkünstler oHG, Alfred-Kubin-Weg 10, 50374 Erftstadt, Germany.
Connection data is processed for the purpose of providing and delivering the website. For the mere purpose of delivering and providing the website, the data will not be stored beyond the call. However, the connection data is stored by our web host for security purposes. The duration of processing for security purposes is variable and ends when security measures are necessary. In addition, our web host anonymizes the collected data immediately after collection and makes the anonymous data available to us in the form of statistics for evaluation. We use these statistics for troubleshooting and the further development of our website.
The legal basis for data processing is the absolute technical necessity for the provision and delivery of the "website" service you expressly requested when you called it up by Section 165 (3) TKG 2021.

5.2 Server log files

Connection data is processed to monitor the technical function and increase the operational security of our web host. The processing time is limited to 30 days.
The legal basis for data processing is the absolute technical necessity of a server log file as the basic database for error analysis and security measures within the framework of the "website" service expressly requested by your call by Section 165 (3) TKG 2021.

6. Internet services:

The website www.Urlaub-Kreischberg.at contains cross-references (links) to other websites. Mountain Moments is not responsible for external content that can be reached via such cross-references (links). These cross-references (links) were checked for illegal content when they were first linked. This cross-reference (link) will only be removed if this is technically possible.

7. Trademark law:

Mountain Moments expressly points out that the designations, trademarks, logos and brand names mentioned and shown on this website are the property of the respective companies and/or persons and are subject to copyright.

8. Warranty:

The information on the website has been created with the utmost care. However, Mountain Moments does not guarantee their completeness or suitability for specific purposes. Mountain Moments assumes no guarantee and liability for the accuracy, timeliness and completeness of the information provided. All information is provided without warranty. This also applies to all cross-references (links) to other Internet addresses (URLs) that are mentioned on this website. The use of the content provided on the website is at the sole risk of the user.

Mountain Moments is committed to protecting and maintaining your privacy in accordance with the General Data Protection Regulation (EU-GDPR).

9. Information we collect about you:

We may collect and process the following information about you:

9.1 Information you give us: This is information about you that you give us by:

9.1.1 filling in forms on our website; or

9.1.2 Correspondence with us by telephone, post, email or otherwise. This may include, for example, your name, address, email address and telephone number.

9.2 Information our website and other systems collect about you:

9.2.1 When you visit our website, it automatically associates some information about you and your visit, including the Internet Protocol (IP) address used, to connect your device to the internet to connect, and some other information such as your browser type and version and the pages on our website that you visit.

9.2.2 Our website may also download "cookies" to your device - this is detailed in our separate Cookie Statement  described

9.2.3 If you exchange emails, phone calls or other electronic communications with our employees and other employees, our information technology systems will record details of those conversations, and sometimes their content.

10. How we use your information:

10.1 We may use your data for the following purposes:

10.1.1 to operate, administer and improve our website and premises and other aspects of how we conduct our business;

10.1.2 to comply with our legal and regulatory obligations and to establish and defend legal claims;

10.2 We may occasionally review information held on our systems about you - including the content and other information about your emails with us - for compliance and business protection purposes as described above.

10.3 This may also include reviews for disclosure purposes of information relevant to litigation and/or reviews of records for internal or external regulatory or criminal investigations.

10.4 To the extent permitted by applicable law, these checks will be made in a reasonable and proportionate manner. They may ultimately involve disclosure of your information to government agencies and litigants, as described below.

10.5 We only process your personal data to the extent necessary to further pursue the purposes described above and only where we have concluded that our processing is relevant to you or yours privacy is not compromised in a way that overrides our legitimate interest in these purposes.

10.6 In exceptional cases, we may also be required by law to disclose or otherwise process your personal information. We will let you know when we ask you to provide information about yourself, when providing the requested information is necessary for compliance with a legal obligation or, on the other hand, when it is purely voluntary and there will be no impact if you provide it reject the information. Otherwise, you should assume that we need the information for our business or compliance purposes (as described above).

10.7 If you are unsure whether Mountain Moments requires any information that we require from you, please contact us with your request as set out in point 3.

11. Disclosure and International Transfer of Your Information:

11.1 Google Analytics:

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called cookies, text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required to do so by law or if third parties process this data on behalf of Google. Under no circumstances will Google associate your IP address with other Google data. You can prevent the installation of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you can if applicable not use all functions of this website in full. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

11.2 Data protection declaration for the use of Facebook plugins (Like­button):

Links (social media buttons) from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA (Meta Platforms, Inc. (until October 2021 Facebook, Inc.)) are integrated on our website. You can recognize the Facebook links by the Facebook logo on our site. The Facebook and Instagram social media buttons we use on this website are “share buttons” or just links to the respective social media profile. These social media buttons do not create an automatic connection to the respective platforms and are therefore different from “like” buttons, which are not used on this website at all. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the data transmitted or how it is used by Facebook. You can find more information on this in Facebook's privacy policy at https://www.facebook .com/about/privacy/. If you do not want Facebook to be able to associate your visit to our site with your Facebook user account, please log out of your Facebook user account.

11.3 Data protection declaration for the use of the "Pin it" button from Pinterest

There is a "Pin it" button from Pinterest on our website social network Pinterest, which is operated by Pinterest, Inc. - located at 808 Brannan St, San Francisco, CA 94103, USA. Because of the use of the "Pin it" button, Pinterest receives the information that you have visited one of our websites. If you are logged into your Pinterest user account during this time, Pinterest is also able to assign your visit to your Pinterest user account. By clicking the "Pin it" button, data is transmitted to Pinterest, which is stored on servers (in the USA). If you wanted to prevent this, you would have to log out of your Pinterest user account before clicking the "Pin it" button. In order to be able to protect your privacy, please refer to Pinterest's data protection information at: http://pinterest.com/about/privacy/.

11.4 Data protection declaration for the use of "YouTube"

The Google plugin we use is based on a 2-click system. When the website is called up, only placeholders are loaded for videos from YouTube, no connection to YouTube is established. This connection only starts when you click the button to watch the video. To view the video, the website uses a plugin from the Google-operated YouTube service. The operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you are also logged into your YouTube account while visiting our website, you enable YouTube to assign your surfing behavior directly to your personal profile when playing the video. However, you can prevent this by logging out of your YouTube account beforehand. When watching the video, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you are visiting and have visited. Further information on handling user data and data protection can be found on the respective pages of Google .

11.5 Webfont "Google Fonts"

We process with our processor Google Fonts, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland Connection data and browser data for the purpose of providing the web browser to display the website required fonts. This data is only processed for the time required to select and transmit the fonts.
The legal basis for data processing is the absolute technical necessity to provide and deliver the "website" service you expressly requested by accessing it in accordance with Section 165 Para 3 TKG 2021.
Insofar as further independent processing of the data is carried out by Google Fonts, Google is solely responsible for this. Details can be found in the Privacy Policy and in the FAQ of Google Fonts.

11.6 Webfont "Fontawesome"

We process with our processor Fontawesome, Fonticons, Inc., 6 Porter Road, Apartment 3R, Cambridge, MA 02140, USA Connection data and browser data for the purpose of providing the data required by the web browser to display the Fonts required by the site. This data is only processed for the time required to select and transmit the fonts.
The legal basis for data processing is the absolute technical necessity to provide and deliver the "website" service you expressly requested by accessing it in accordance with Section 165 (3) TKG 2021.
Insofar as Fontawesome carries out further independent processing of the data, Fontawesome is solely responsible for this. See Fontawesome's Privacy Policy for details.

11.7 Data protection declaration for the use of "Google Maps"

If you give your consent, we process the Google Maps, Google LLC, Amphitheater Parkway, Mountain View, CA 94043, USA as joint controllers of your personal data Purpose of displaying interactive maps on our website.
We enable the service to collect connection data, collect data from your web browser and place an advertising cookie. By placing advertising cookies, Google is able to calculate an individual user ID for each user. This personal data, which is suitable for unique identification, is then processed within the framework of the advertising network operated by Google.
Insofar as Google carries out further independent processing of the data, in particular within the framework of Google's advertising network, Google is solely responsible for this. Details can be found in the Privacy Policy Google.
The only consequence of not giving your consent is that the Google Maps service will not be made available to you. You can revoke consent that you have already given by changing the data protection settings by clicking on the "Cookie settings" button at the top of the website.
The legal basis for data processing is your consent in accordance with Section 165 (3) TKG 2021. The legal basis for the data transfer to the USA is your consent in accordance with Art. 49 (1) lit a in conjunction with Art. 6 (1) lit a GDPR. You were informed before you gave your consent that the USA does not have a level of data protection that corresponds to the standards of the EU. In particular, US secret services can access your data without you being informed and without you being able to take legal action against it. For this reason, the European Court of Justice declared the earlier adequacy decision (Privacy Shield) invalid in a judgment.

12. Storage and deletion of your information:

12.1 We aim to keep your personal information accurate and up to date. We will delete the information we have about you when we no longer need it.

12.2 We will not store your data for more than 18 months after our last communication with you, after which it will be deleted or made anonymous. Contact us for more information as described in point 3.

12.3 Note that even if we know that you have not booked or booked a night with Mountain Moments, we may retain some information about you in order for us to maintain an ongoing relationship with you can receive when we are in touch with you again.

13. Your rights:

13.1 You may have a right of access to the personal information we hold about you and some related information under data protection law. You can also request that inaccurate personal information be corrected or deleted.

13.2 You may object to our use of your personal information for direct marketing purposes at any time and you may have the right to object to our processing of some or all of your personal information in some other circumstances (and request their deletion). The revocation does not affect the legality of the processing that has taken place up to that point.

13.3 In certain circumstances, you may also have a "data portability" right to request that we port your personal information to you or to a new service provider.

13.4 If you wish to exercise any of the above rights, please contact us as set out in paragraph 3.

13.5 You can also lodge a complaint about our processing of your personal data with the data protection regulatory authority in your country (details can be found here: https://ec.europa.eu/commission /index_en).

14. Changes to this Policy:

Any changes we make to this privacy policy in the future will be reflected on our website (at https://urlaub-kreischberg.at/index.php?option=com_content&view=article&id=15:datenschutz-en&catid=15:data-protection-en&lang=en-GB) and are also available if you contact us as described under point 3.

Please check this page regularly to check for any changes.

Last updated: December 7th, 2024

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